Should I replace my Presario CQ56 DC Jack or battery?


Mar 9, 2015
My laptop is not charging the battery but it still work with the charging ac adapter plug in. It will die right away when I unplug it. Battery icon say "plugged in, not charging"

These are the test I've done.

1.) I have two charging ac adapter and both or them won't charge the battery but will keep the laptop working if plugged in but will die if unplugged.

2.) I used Hirens Boot CD to boot into its Linux OS and made sure it wasn't a Windows problem but it turn out with the same problem.

3.) I've tried these steps but it didn't fix it:

So should I replace my Presario CQ56 DC Jack or Battery?