Should I replace my Presario CQ56 DC Jack or battery?

leenhia

Estimable
Mar 9, 2015
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4,510
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My laptop is not charging the battery but it still work with the charging ac adapter plug in. It will die right away when I unplug it. Battery icon say "plugged in, not charging"

These are the test I've done.

1.) I have two charging ac adapter and both or them won't charge the battery but will keep the laptop working if plugged in but will die if unplugged.

2.) I used Hirens Boot CD to boot into its Linux OS and made sure it wasn't a Windows problem but it turn out with the same problem.

3.) I've tried these steps but it didn't fix it: http://jeffreypalermo.com/blog/plugged-in-not-charging-windows-7-solution/

So should I replace my Presario CQ56 DC Jack or Battery?
 
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