Sim slot and sd card locked

[Torring]

Hi all, two days ago I bought a Oukitel U20 Plus, inserting the sim and sd card into the slot you are stuck. The sd card functions while the sim no. I thought I disassemble the phone like in this video https://www.youtube.com/watch?v=VjKykOT3JCw&t , but I'm afraid to get my hands on. What can I do?

 

[webworkings]

If this is a brand new phone, you shouldn't be trying to take it apart. If the SIM you got isn't working, any you have service with them, you should have the service provider/carrier give you a new one.

If that doesn't resolve the problem, then it may well be a problem with the phone itself. In this case, since it is new, you should return the phone to where you bought it and have them give you one without problems. New devices shouldn't have any.

 

[Torring]

If this is a brand new phone, you shouldn't be trying to take it apart. If the SIM you got isn't working, any you have service with them, you should have the service provider/carrier give you a new one.

If that doesn't resolve the problem, then it may well be a problem with the phone itself. In this case, since it is new, you should return the phone to where you bought it and have them give you one without problems. New devices shouldn't have any.

Inserting the SIM and SD card, I blocked the slot.

 

[webworkings]

Ahh I see. Glad you sorted it.

 

[Torring]

No, unfortunately I have not solved my problem. I have the slots SIM locked, how do I do it?

 

[webworkings]

OK now I am very confused. Are you saying you put the cards in wrong, and they are now stuck? Or something else.

 

[Torring]

Been to the slot to put the SD card and the SIM? My slot is locked.

 

[webworkings]

OK I am so not understanding what you mean. How is the slot locked?

 

[Torring]

Slot sim

 

[Torring]

https://www.google.it/search?q=slot+sim&prmd=isnv&source=lnms&tbm=isch&sa=X&ved=0ahUKEwiRpo_cnuvRAhXH1RoKHXQyDUwQ_AUIBygB&biw=360&bih=560#tbm=isch&q=slot+sim+iphone+5s&imgrc=hfaJys9KP5b94M%3A This, to me is not just the iPhone.

 

[webworkings]

I am thinking that is where your problem may be. That phone doesn't have a space for a SD card. It actually has room for 2 SIM cards. http://www.pdevice.com/product/oukitel-u20-plus-specs

So if you inserted an SD card, that is most likely the problem. It may have gotten stuck.

In regard to just opening the slot normally, it should just need something small, just not sharp. So don't use say a pin. However the end of a paper clip would work nicely.

 

[Torring]

I am thinking that is where your problem may be. That phone doesn't have a space for a SD card. It actually has room for 2 SIM cards. http://www.pdevice.com/product/oukitel-u20-plus-specs

So if you inserted an SD card, that is most likely the problem. It may have gotten stuck.

In regard to just opening the slot normally, it should just need something small, just not sharp. So don't use say a pin. However the end of a paper clip would work nicely.

On the internet I read that has the memory expandable with sd card, does not have dual sim. It would take something very small.

 

[webworkings]

Very odd because when I look up that phone it says Dual SIM in the specs and no SD card. But they change models all the time.

 

[Torring]

I have a Oukitel U20 Plus.

 

[webworkings]

Ahh that plus makes all the difference. I still stand by the tiny but not sharp item to access though. I find no other resolution.