Question Sony Handycam C:31:23 error

Jul 3, 2020
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Everytime I tried playing cassettes I'd just get this error. Once I managed to play the cassette, but the majority of the screen was corrupt, and then I got the same error again. Does anyone here know a solution? Sony Handycam DCR-HC85E, “Reinsert the Cassette.” C:31:23 error.

Thanks!
 
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