Sony vaio m series back to factory settings

dawnwag44

Honorable
Dec 10, 2012
6
0
10,510



Thanks again, but that did not work.
 

SonyListens

Distinguished
Jan 12, 2012
7
0
18,520



Hi dawnwag44,

I work for Sony and I apologize for any frustrations regarding this issue.

For help I would recommend either trying www.esupport.sony.com (best option) or contacting: 239-768-7669 (best option) Toll Free Service: 1-888-476-6972 Hours:

■English: 24 hours x 7 days a week
■Español: 8:00am-1:00am ET x 7 days a week

Please contact Sony at your earliest convenience,

Thank you!

Pat Kennedy
Sony Support USA

 

dawnwag44

Honorable
Dec 10, 2012
6
0
10,510
I called Sony and you just have to start computer and just hit f10 do not use alt key at all. It restored and my computer is working just fine. Thanks to everyone for helping.

Dawn