Sound Dull after Windows Update

iamthewiggy

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Jul 18, 2017
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Hi All

I have an Asus X555U laptop that I have had for about 18 Months. It has been working fine however after the latest Windows 10 update - about 2 days ago - the sound has gone dull and quiet.

I have since reset the laptop to factory settings (which has improved overall speed as it was starting to get a bit slow but not changed the sound) I have uninstalled and reinstalled the Realtek driver, I have replaced the speakers all to no avail.

Seleting the loudness enhancer has improved things a bit but there is still clearly a problem. Without speakers it was previously loud enough to listen to music in the entire room. With speakers, about half volume was suffient to play games with rather loudly. Now at 3/4 volume it sounds like im listening to it with my ears slightly blocked type of thing.

Any ideas please?

Thanks

Curtis
 

iamthewiggy

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Jul 18, 2017
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Update: I bought new speakers and its no different.

However on my bluetooth headset the sound is fine.

Could it be the aux jack on the laptop?
 

iamthewiggy

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Jul 18, 2017
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Fair Enough. Hadn't realised. Still rather frustrating that no one can offer any advice. Ive tried all the obvious stuff like drivers and speakers etc.
 

RobertLainsley484

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Aug 4, 2017
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Hello, Curtis. I've had the same problem with my Toshiba laptop. I've solved this problem by updating the sound driver to it's latest version. Have you tried that yet?
 
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