Hello,
me and my wife recently purchased a home that had surround sound speakers built into the ceiling, but the previous owners took the previous receiver. I decided to purchase a receiver and get our surround sound up and running.. Upon hooking the speakers up to the box, when the box was on no sound at all would play, not even the regular television sound. When the box was off, the regular television sound would play just fine. When we had the box hooked up we had an hdmi cord plugged up in the hdmi 4 slot on the television, and the hdmi in the Sat/Catv hdmi slot, as well as trying all the other hdmi plug-ins in the back of box, GAME, CD/DVD, etc. We also tried using A/V cables to ensure that it wasn't just the hdmi cable itself. I am not experienced with surround sound systems at all, just seeking some ideas for what might have been the issue.
Thanks in advance,
Chad.
Surround sound Receiver: http/www.bestbuy.com/site/sony-725w-5-2-ch-full-hd-and-3d-pass-through-a-v-home-theater-receiver-black/4418007.p?skuId=4418007
TV: https/www.sharptvusa.com/tvs/4k/lc-55n6000u
Speakers: Bose ceiling mounted speakers (unsure of the exact model) 18" speakers - 5 speakers total.
me and my wife recently purchased a home that had surround sound speakers built into the ceiling, but the previous owners took the previous receiver. I decided to purchase a receiver and get our surround sound up and running.. Upon hooking the speakers up to the box, when the box was on no sound at all would play, not even the regular television sound. When the box was off, the regular television sound would play just fine. When we had the box hooked up we had an hdmi cord plugged up in the hdmi 4 slot on the television, and the hdmi in the Sat/Catv hdmi slot, as well as trying all the other hdmi plug-ins in the back of box, GAME, CD/DVD, etc. We also tried using A/V cables to ensure that it wasn't just the hdmi cable itself. I am not experienced with surround sound systems at all, just seeking some ideas for what might have been the issue.
Thanks in advance,
Chad.
Surround sound Receiver: http/www.bestbuy.com/site/sony-725w-5-2-ch-full-hd-and-3d-pass-through-a-v-home-theater-receiver-black/4418007.p?skuId=4418007
TV: https/www.sharptvusa.com/tvs/4k/lc-55n6000u
Speakers: Bose ceiling mounted speakers (unsure of the exact model) 18" speakers - 5 speakers total.