This is not working

[jammacbeth]

Toshiba satellite l 75...erased data from hard drive....tried holding down zero key....not helping......help me.

 

[Martell1977]

What exactly are you expecting to happen by "holding down the zero key"?

 

[jammacbeth]

What exactly are you expecting to happen by "holding down the zero key"?

I read on here that would give me the option for factory reset.....

 

[Martell1977]

Try the suggestions here:
http/forums.toshiba.com/t5/System-Recovery-and-Recovery/Holding-Down-0-zero-Key-To-Factory-Restore-Doesn-t-Work/td-p/442565