I have a tobisha satellite laptop that i cannot get into,
I suspect it may have a virus of some sort.
I forgot my administrate password which is the only account I use and it won't start in safe mode (it freezes when running through the start up if I choose any of the safe mode options) - black screen with files it's trying to load etc.
Is there a way I can gain access to my laptop?
I have some files I would like to get off it if possible.
though ultimately I would like to wipe it clean.
It is currently running windows 7.
any help would be greatly appreciated.
thanks
I suspect it may have a virus of some sort.
I forgot my administrate password which is the only account I use and it won't start in safe mode (it freezes when running through the start up if I choose any of the safe mode options) - black screen with files it's trying to load etc.
Is there a way I can gain access to my laptop?
I have some files I would like to get off it if possible.
though ultimately I would like to wipe it clean.
It is currently running windows 7.
any help would be greatly appreciated.
thanks