Touchpad doesn't work or show up in device manager

iPlayPC

Honorable
Sep 27, 2013
4
0
10,510
My touchpad for my ASUS Zenbook UX305CA isn't working. It isn't showing up in device manager either, but there are several unknown devices, one of which might be it. I've tried Fn + F9 and the ASUS Smart Gesture program is installed as it came with the laptop. I've already tried the Reset My PC option on Windows 10 Recovery but it didn't do anything. Any help would be appreciated.
 
Solution
I was having the same problem, then realized I hadn't installed all of the chipset drivers from the manufacturer's website. After I did this, the trackpad immediately started working and the unknown devices in Device Manager became valid/identifiable.

iPlayPC

Honorable
Sep 27, 2013
4
0
10,510


Yes, I said that smart gesture is installed.
 

findapenny

Prominent
Jul 10, 2017
1
0
520
I was having the same problem, then realized I hadn't installed all of the chipset drivers from the manufacturer's website. After I did this, the trackpad immediately started working and the unknown devices in Device Manager became valid/identifiable.
 
Solution