Toyota Super Grandia Doesnt Play or Show Videos From USB .MP4 Format

[Allen Clavecillas]

the player plays the audio but no video
converted from onlinevideoconverter.com set to mp4 at 1280 X 720 HD
then edited and saved by NCH VideoPad as HD 720P .MP4 Format at 29.72 FPS
how to fix it?

 

[jsmithepa]

Incompatible video codec used.