G
Guest
Guest
I recently purchased a SimpleTech USB dual-card reader. On paper it appearst to be a great product: usb connectivity, assigns drive letters to each slot (compact flash & smart media slots), provides dual media capapbilities, yadda yadda.
Unfortunately when installing this product on a machine that also has SCSI drives causes a Windows Protection Error upon bootup. Disconnecting the SCSI drives from the control alleviates the problem and the system boots and the card reader works.
I contacted SimpleTech Tech Support and they told me it is apparently an issue with the ASPI manager used for the card reader conflicting with the separate ASPI manager used for my SCSI equipment.
One tech suggested using hardware profiles which does not work. The exception error remains regardless of whether the hardware is disabled in a particular profile.
A second tech said there's no workaround, the equipment cannot co-exist. I'm anxiously awaiting a return phone call form the tech support and/or design engineer.
I've search the Internet and can find no mention of this issue with any card reader products.
Does anyone have any suggestions, experience, etc?
Unfortunately when installing this product on a machine that also has SCSI drives causes a Windows Protection Error upon bootup. Disconnecting the SCSI drives from the control alleviates the problem and the system boots and the card reader works.
I contacted SimpleTech Tech Support and they told me it is apparently an issue with the ASPI manager used for the card reader conflicting with the separate ASPI manager used for my SCSI equipment.
One tech suggested using hardware profiles which does not work. The exception error remains regardless of whether the hardware is disabled in a particular profile.
A second tech said there's no workaround, the equipment cannot co-exist. I'm anxiously awaiting a return phone call form the tech support and/or design engineer.
I've search the Internet and can find no mention of this issue with any card reader products.
Does anyone have any suggestions, experience, etc?