USB3 xHCI not working since Win10 on Clevo laptop

NatteDraak

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Dec 23, 2008
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Hi there,


Ever since I've upgraded from Windows 7 to Windows 10 (fresh install), my USB3 ports are failing. Laptop is Clevo W650SZ (Sager NP2650).

Device manager says:

USB xHCI-compatible hoscontroller

Dit apparaat start niet. (Code 10) (dutch for: device won't start)

{Bewerking mislukt} (dutch for: operation failed)
De aangevraagde bewerking is niet gelukt. (dutch for: the requested operation has failed)


On Windows 7 & 8.1 I was able to install Intel's eXtensible Hostcontroller driver to make the USB3 ports work, but now I get a message: This computer does not meet the requirements to install this software.


Thanks for reading, hope you can help! greets Rowan
 
Hi,

Uninstall/reinstall the driver that normally does the trick in fixing that kind of issue.
- Go to Device Manager and uninstall the USB driver
- Download and install the driver from Sager support site
- Here's the link: http://www.sagernotebook.com/drivers/misc/w650x/win10/01_Chipset.exe
- Install the chipset driver because it should contain the driver for your USB as well.
- Reboot your laptop for all the changes to take effect then test it after the restart.
 

NatteDraak

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Thanks for the help. I tried it but to no avail. I even edited the INF files of Intel's extensible USB3 drivers that worked on Win7, to get them to install on Win 10. But the problem remained.
 

NatteDraak

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Well, I've reverted back to Win7, only to find out that even there the Intel eXtensible driver does not work any longer. When I install it, all of my USB ports disable.

Could the controller be broken..?
 
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