What if all you have is black screen cant Navigate you do anything

[boriquasg44]

I realize that Alcatel aren't the best phones but this black screen on my phone just got there without me knowing i set it down to charge an went to check messages an now ive been 24 hours without phone

 

[hang-the-9]

Does it have a removable battery? Did you try doing that and seeing if it turns on OK after that? Try holding in the power button for a while, then trying to turn it on again? Did you contact support for your carrier?