I am working on an old Acer laptop that was recently wiped for a reinstall of Windows 10 by the owner. She previously made a recovery USB, so we assumed that fixing it wouldn’t be difficult. Unfortunately the USB boots into the recovery environment, but after she tries to recover it, It throws an error. In the good old days I’d just grab a clean copy of Windows and install it with her physical key, but now I’m stuck. I have no idea how to remedy this situation.
A generic Win 10 USB should work.
How to do a CLEAN installation of Windows 10
During the install, when it asks for the license key...skip it and proceed on.
Okay, so how do we transfer her digital product key from the recovery USB that is bad to the newly installed OS? It’s coming from a Windows 7/10 updated PC.
For a system that was Upgraded from Win 7 to 10, you do not need the license key.
Nor do you actually have one.
What you have now is a digital license. Details are stored at Microsoft.
Install, and skip when it asks for the license.
When the system goes online later, it will activate itself.