Hello everyone!
Unfortunately, my laptop is getting old, and therefore the battery isnt working at all. So I have to keep the power supply connected at all times. One day the power supply was unplugged and the laptop shut down. When i opened it again, it asked me to repair and i said yes. The conclusion was that i needed to restore it to an older version, and i did. But afterwards when i tryed to start it, it wouldn't go any further than a black screen just before it usually says welcome. (After the "starting windows" and before "welcome").
I do not know what to do, because im no computer-genius, but i have been googleing possible ways to access the HD. All the solutions so far require me to pull out the HD but i do not wish to do that for multiple reasons.
- Is there a way to access the harddisk and get my files, without having to pull out the HD, and without having to open the laptop any further than the black screen im able to access (since i cant go further) ?
- Can i maybe restore it to another version, where this problem isn't occuring, again without having to access the laptop further then i can?
- Should i just quit my search for solutions and seek professional help right away? (Which I will do soon-ish)
Every answer is MUCH appreciated!
Thank you
Unfortunately, my laptop is getting old, and therefore the battery isnt working at all. So I have to keep the power supply connected at all times. One day the power supply was unplugged and the laptop shut down. When i opened it again, it asked me to repair and i said yes. The conclusion was that i needed to restore it to an older version, and i did. But afterwards when i tryed to start it, it wouldn't go any further than a black screen just before it usually says welcome. (After the "starting windows" and before "welcome").
I do not know what to do, because im no computer-genius, but i have been googleing possible ways to access the HD. All the solutions so far require me to pull out the HD but i do not wish to do that for multiple reasons.
- Is there a way to access the harddisk and get my files, without having to pull out the HD, and without having to open the laptop any further than the black screen im able to access (since i cant go further) ?
- Can i maybe restore it to another version, where this problem isn't occuring, again without having to access the laptop further then i can?
- Should i just quit my search for solutions and seek professional help right away? (Which I will do soon-ish)
Every answer is MUCH appreciated!
Thank you