If you are unable to find a driver, software, etc... for your phone and we cannot help you out here, your best bet is to check your cell/smart phone manufacturer's support site. At these sites you can utilize knowledge bases, manuals, contact customer support, and find software updates for your device. If that does not pay dividends, another route to go would be to contact your carrier's customer service department. Usually the customer service reps can pass you off to technical support, who in turn can help you figure out how to solve an issue. If we missed any manufacturers, PM a mod and let us know.
How To Get In Touch With Your Carrier:
http/www.tomshardware.com/forum/50024-37-need-support-providers-check-here
Cell/Smart Phone Manufacturer Support Sites
-Research in Motion (Blackberry): http/na.blackberry.com/eng/support/
-Apple (iPhone): http/www.apple.com/support/iphone/
-Samsung: http/www.samsung.com/us/support/main/supportMain.do
-Sony Ericsson: http/www.sonyericsson.com/cws/support/phones?lc=en&cc=us
-Motorola: http/www.motorola.com/consumers/v/index.jsp?vgnextoid=25aae66506e9d110VgnVCM1000008406b00aRCRD
-Microsoft: https/www.windowsphone.com/en-us/contact-us
-Nokia: http/www.nokiausa.com/get-support-and-software/product-support
-HTC: http/www.htc.com/www/support.aspx
-LG: http/www.lg.com/us/support/index.jsp
-Kyocera: http/usa.kyoceramita.com/americas/jsp/Kyocera/downloadsupport.jsp
-Pantech: http/www.pantechusa.com/support/service-centers
-HP (iPAQ): http/welcome.hp.com/country/us/en/prodserv/handheld.html
-Sharp (FX): http/www.sharpusa.com/CustomerSupport.aspx
-Casio: http/www.casio.com/support/
-Sanyo: http/us.sanyo.com/Customer-Support
-Sierra Wireless: http/www.sierrawireless.com/support.aspx
Android Based Phone Support Sites
http/market.android.com/support/bin/answer.py?hl=en&answer=136634
http/androidsupportforum.com/
http/www.google.com/support/forum/p/android?hl=en
How To Get In Touch With Your Carrier:
http/www.tomshardware.com/forum/50024-37-need-support-providers-check-here
Cell/Smart Phone Manufacturer Support Sites
-Research in Motion (Blackberry): http/na.blackberry.com/eng/support/
-Apple (iPhone): http/www.apple.com/support/iphone/
-Samsung: http/www.samsung.com/us/support/main/supportMain.do
-Sony Ericsson: http/www.sonyericsson.com/cws/support/phones?lc=en&cc=us
-Motorola: http/www.motorola.com/consumers/v/index.jsp?vgnextoid=25aae66506e9d110VgnVCM1000008406b00aRCRD
-Microsoft: https/www.windowsphone.com/en-us/contact-us
-Nokia: http/www.nokiausa.com/get-support-and-software/product-support
-HTC: http/www.htc.com/www/support.aspx
-LG: http/www.lg.com/us/support/index.jsp
-Kyocera: http/usa.kyoceramita.com/americas/jsp/Kyocera/downloadsupport.jsp
-Pantech: http/www.pantechusa.com/support/service-centers
-HP (iPAQ): http/welcome.hp.com/country/us/en/prodserv/handheld.html
-Sharp (FX): http/www.sharpusa.com/CustomerSupport.aspx
-Casio: http/www.casio.com/support/
-Sanyo: http/us.sanyo.com/Customer-Support
-Sierra Wireless: http/www.sierrawireless.com/support.aspx
Android Based Phone Support Sites
http/market.android.com/support/bin/answer.py?hl=en&answer=136634
http/androidsupportforum.com/
http/www.google.com/support/forum/p/android?hl=en