amd no longer loves me.. no idea how to fix

[Fierylongshot]

first off i have a hp envy with a a8-5550m+ hd 8750m
everything was fine then out of nowhere poof i no longer had a gpu then poof no apu gpu. amd cant install drivers or detect it i see it in device manager, but thats it. even when it worked for a moment i had my fps cut by far more than half and now amd ccc doesnt even have any gpu options. or graphic options. ive already recovered my pc . idk what else to do .. drivers will not install and heat was not a issue.

 

[i7Baby]

Disconnect the OS drive and see if it posts - loads bios.

 

[Fierylongshot]

Disconnect the OS drive and see if it posts - loads bios.

will do be back and post results

 

[Fierylongshot]

Disconnect the OS drive and see if it posts - loads bios.

posted to bios fine as its a laptop the bios is quite poop and read what i expected just my cpu and ram.

 

[i7Baby]

So if it posts OK, your hardware is OK. If you could see the bios screen, then your graphics and screen are working.

So there's something wrong with Windows.

Have you got a Recovery Disk with your laptop?

 

[Fierylongshot]

So if it posts OK, your hardware is OK. If you could see the bios screen, then your graphics and screen are working.

So there's something wrong with Windows.

Have you got a Recovery Disk with your laptop?

i just recoverd it and the same problem is happening might i need a complete fresh windows 8? this is the first time this has happened. but also my bois no longer gives the option to check video card or video memory .-.

 

[Fierylongshot]

when i say check video card i have a efi shell that is cursor controlled and it doesnt have that option beyond hard drive adn memory anymore.

 

[i7Baby]

Boot to Safe MOde (F8 per http://windows.microsoft.com/en-au/windows/advanced-startup-options-including-safe-mode#1TC=windows-7) and try a Computer Repair. See if that fixes it.

If that doesn't fix it, try a Last Known Good Configuration (System Restore).

If that doesn't fix it, then try a Windows re-install.

 

[Fierylongshot]

Boot to Safe MOde (F8 per http://windows.microsoft.com/en-au/windows/advanced-startup-options-including-safe-mode#1TC=windows-7) and try a Computer Repair. See if that fixes it.

If that doesn't fix it, try a Last Known Good Configuration (System Restore).

If that doesn't fix it, then try a Windows re-install.

i had to use a recovery usb to wipe the drive and re install. thank you for your help.