Are these dead or stuck pixels?

h4rr33

Prominent
Sep 5, 2017
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510
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I bought this Spectre x360 13.3 5 days ago so I can return but since i bought from HP website so the return would be more of a hassle than returning to bestbuy.

Anyone have experience in returning HP orders, do you pay shipping, etc.?



 

h4rr33

Prominent
Sep 5, 2017
2
0
510
0
Hi, thanks it does look like debris as it has a "tail".

"A different type of defect caused by microscopic contaminants within the manufacturing process can also be found. Contamination results in a dark "stain" covering one or several sub-pixels. They are not pixel or sub-pixel defects per say. No contamination is allowed under HP policy."

The problem is that I bought this laptop using a deal which has already expired. Does "return" mean permanent return or an exchange? ... I just answered my own question. So I should ask for an exchange rather than a return?
 
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