Asus Laptop Factory reset

[apostlehf]

I pressed F9 on my asus laptop, went into the win 7 recovery but it stops at 9% and automatically shuts down. Do I need the actual files recovery files? I heard you don't since it's preinstalled.

 

[darkbreeze]

Are you trying to do a recovery, or a reset? Two different things. If it fails recovery, there's an OS issue that can't be recovered due to too much damage to the file system or drivers. If it fails to install during a Reset, there is probably a hardware issue like a bad memory module or hard drive.


It's also possible that your recovery media is corrupted. Try the following method. Download and create media, using another computer, for use during installation:

http/windows.microsoft.com/en-us/windows-8/create-reset-refresh-media


Then follow these steps:

http/www.eightforums.com/tutorials/2299-clean-install-windows-8-a.html

This may require knowing your product key, and it may not. If you know it or it's printed somewhere, great. If not, it's highly possible that it's keyed to your bios already or if you registered your original installation using a Microsoft account, you can activate the installation during or after you install by using that method.

 

[apostlehf]

Is there any installation media for windows 7?

 

[hackintosh777]

Is there any installation media for windows 7?

You can download Win7 media as long as you have a valid product key.

 

[darkbreeze]

Sorry, I didn't pay attention to the fact that you have 7 and not 8.

Actually, for OEM versions the digitalriver downloads no longer work using the OEM product keys but you can try here to see if yours will work. You need to know your product key though.

http/www.microsoft.com/en-us/software-recovery