ASUS Stuck in Sleep Mode

twscfltx

Prominent
Jan 18, 2018
2
0
510
0
Hello all,
I have a ASUS R541U stuck in sleep mode unresponsive to any input. There are two indicator lights. The Power light flashes. The Charger light does not come on at all.

The stock charger measures 19.5 V
No response to keypad, Space, Escape, or Power Button.
Holding the power button for over minute does nothing.
No known physical damage.

Any ideas to troubleshoot?
 

asterawing

Prominent
Jan 18, 2018
3
0
520
2
I had a similar issue with my Acer. Unplug it and let the battery run dry. It will switch off. After that you plug it in and start it anew.
 

asterawing

Prominent
Jan 18, 2018
3
0
520
2
I had a similar issue with my Acer. Unplug it and let the battery run dry. It will switch off. After that you plug it in and start it anew.
 
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