Hello, please help.
I've had my laptop for a bit over 2 years now and today it stopped working and hasn't turned on for two hours. It was working perfectly fine this morning. My battery's been going for a bit so I figured that was all but after reading up I'm not so sure.
Currently, no matter what I try, it won't move past a black screen. The computer doesn't make any noises either. The only indicator that it's not completely dead is that when I press the power button while it's plugged in thd green lightbulb light in the bottom left corner turns on, and the lightning bolt battery does as well when the battery is in. Other than that I get no response.
I've tried soft resetting every single way I've seen how and nothing's worked. Currently I have it off the charger and without the battery but I'm not sure where to go from here. I ordered a new battery and charger because I needed the new battery anyway and I'm not sure if it's a charger issue, but they're not going to be here for a few days.
Any help is appreciated, thanks!
I've had my laptop for a bit over 2 years now and today it stopped working and hasn't turned on for two hours. It was working perfectly fine this morning. My battery's been going for a bit so I figured that was all but after reading up I'm not so sure.
Currently, no matter what I try, it won't move past a black screen. The computer doesn't make any noises either. The only indicator that it's not completely dead is that when I press the power button while it's plugged in thd green lightbulb light in the bottom left corner turns on, and the lightning bolt battery does as well when the battery is in. Other than that I get no response.
I've tried soft resetting every single way I've seen how and nothing's worked. Currently I have it off the charger and without the battery but I'm not sure where to go from here. I ordered a new battery and charger because I needed the new battery anyway and I'm not sure if it's a charger issue, but they're not going to be here for a few days.
Any help is appreciated, thanks!