Battery not charging with Replacement AC Adapter.

Lauriso

Honorable
Sep 12, 2012
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Hi there.

My Dell Studio 1555 adapter had issues so I bought a replacement offered to me at the store. I can turn my computer on, but the battery is stuck on "5% available (plugged in, not charging)"

I tried removing battery, uninstalling it in Device Manager, then putting it in again, but to no avail. I'm running Windows 8.1.
 

Lauriso

Honorable
Sep 12, 2012
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Thanks, but my battery is fairly new and was perfect so far. Nothing was wrong with the port either. Could it be this charger just doesn't work for me? Should I return it and look for a new one?
 

Lauriso

Honorable
Sep 12, 2012
5
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Hey guys, thanks for your input, turns out that generic charger wasn't really right for my laptop. I went to the shop and they simply replaced it with one more fitting and now it's charging :).
 

Lauriso

Honorable
Sep 12, 2012
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Meh, wrooong, it charged to 20%, then stopped again. The battery indicator light is giving me blinking orange signal meaning "An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop."
 

hang-the-9

Titan
Moderator


Seems like they gave you the wrong charger again. Is the battery a Dell or a Chinese copy? If a copy, that may be the issue. Many of those last a few weeks then nose dive in holding a charge or even stop working. I have gotten several and every one has not lasted more than a few months without going down to like 30% of their full charge when new, one was about 10%. A good quality battery will take years to even lose 50% of it's capacity.
 

makkem

Distinguished
Hi
Some Dell laptops have a charger identification system and the charger has an internal chip to signal to the laptop that it is the correct charger.
You may need to buy a Dell charger .
 

Lauriso

Honorable
Sep 12, 2012
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Hey guys, this is become curiouser and curiouser :).

Indeed, I have a replacement battery that I got like a year ago and it has been working fine. But now, for no reason whatsoever, the same charger charges the battery properly. Everything works again. Hm :D.
 
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