Black Bars Around Laptop Screen- No Scaling Option

McGirk242

Honorable
May 18, 2013
9
0
10,510
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Hey there, I recently received a Dell Inspiron 15 3000 Laptop. It has an AMD A6 Quad Core with a touch screen. I'm a bit tech savvy, so when I saw that this laptop had black bars I went into AMD Catalyst to scale it out. However, the option was not available. Then I decided, it being a new laptop and all, that I would need to update it. I did it, and I still could not find the scaling option.

The max resolution is 1366x768, and it is set there since the moment I got it. Is it just meant to be this way, or am I missing something?

The black bars travel all across the screen, making it look like it has a second bezel around it, but it is part of the screen.

Answers would be greatly appreciated.
 

McGirk242

Honorable
May 18, 2013
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Thanks for replying, I'll do that. By take a picture, what do you mean? As in take a picture to show you what it looks like, or something else?

Also by DDU, do you mean that nifty Dell Driver Update feature?

Thanks again!
 

McGirk242

Honorable
May 18, 2013
9
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10,510
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Thanks for your help, I probably won't post a pic but I'll take your suggestion and undo my drivers. If the problem continues, I'll probably either deal with it or ask again.

Thanks again.
 

Shield1561

Estimable
Mar 14, 2015
1
0
4,510
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Did you ever have any luck figuring this out? My new Dell has the same thing :-/
 

McGirk242

Honorable
May 18, 2013
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10,510
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[/quotemsg]

Did you ever have any luck figuring this out? My new Dell has the same thing :-/
[/quotemsg]

I made a kind of dumb move and realized that those black bars are actually part of the bezel! They're not actually lost screen real estate, its just really strange design choice.
 
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