Hello all,
I have an ASUS laptop, N56 series, with Windows 8.1. Yesterday I tried installing the new AMD graphics drivers. Everything was going well. The laptop rebooted said it was installing updates, it got to 30%, rebooted again and went to a black screen. I rebooted the machine because I thought it got hung up and it went back to the black screen.
Here are the things that I have tried and none have worked.
1. Safe mode. It will not go into safe mode when I choose the option too. I have tried about 10 times.
2. Safe mode w/ networking. Same as above.
3. Low Resolution mode. Same as above
4. System restore. Does not work either. The machine has 3 system restore points. I have tried all three and none have worked.
5. Command prompt. This actually works and brings up a system window, which tells me the graphics card is not bad.
The thing with the command prompt is that it shows it as X:\system32 instead of C:\system32. Can I un-install the graphics drivers from the command prompt? If so how?
I do not have a recovery disk as the machine did not ship with one.
I do have a Windows 7 install disk, can I downgrade to that and keep all of my files without losing them?
Thanks for any help anyone might provide. This has got to be the most frustrating computer incident I have delt with.
Bryan
I have an ASUS laptop, N56 series, with Windows 8.1. Yesterday I tried installing the new AMD graphics drivers. Everything was going well. The laptop rebooted said it was installing updates, it got to 30%, rebooted again and went to a black screen. I rebooted the machine because I thought it got hung up and it went back to the black screen.
Here are the things that I have tried and none have worked.
1. Safe mode. It will not go into safe mode when I choose the option too. I have tried about 10 times.
2. Safe mode w/ networking. Same as above.
3. Low Resolution mode. Same as above
4. System restore. Does not work either. The machine has 3 system restore points. I have tried all three and none have worked.
5. Command prompt. This actually works and brings up a system window, which tells me the graphics card is not bad.
The thing with the command prompt is that it shows it as X:\system32 instead of C:\system32. Can I un-install the graphics drivers from the command prompt? If so how?
I do not have a recovery disk as the machine did not ship with one.
I do have a Windows 7 install disk, can I downgrade to that and keep all of my files without losing them?
Thanks for any help anyone might provide. This has got to be the most frustrating computer incident I have delt with.
Bryan