Canon pixma black ink

[Canon46]

I have a canon pixma mp560. I replaced the large black tank and now the printer does not recognize the tank. When it is snapped and lights up the other lights go out. If I unsnap it and tape it down when the light comes on but before it snaps in sometimes it will work. I have tried three new catridges and it does the same thing, Can this problem be solved? Do I need to take it to a repair shop and can they fix it?

 

[Brett928S2]

Hi

Why is this in LAPTOPS ?

And ring Canon...the first thing they will ask is...is it a GENUINE CANON cartridge...

All the best Brett

 

[Canon46]

I uninstalled the printer and reinstalled the printer....fingers crossed it is now working.