Chromebook physical keyboard

jeep91

Prominent
Feb 24, 2017
1
0
510
0
The physical keyboard is not working. I replace the keyboard but still no success .I did a power wash before replacing anything and after and still nothing .none of the keys respond only the on-screen keyboard works .I call the manufacturer and they said to send it in for repairs a hundred fifty dollars .any ideas or suggestions are greatly appreciated thank you so much
 

hang-the-9

Titan
Moderator
You did not list any details about the device, brand/model, did you check the connections to the motherboard? If it's not working at all even after doing a full system wipe, it is likely a physical issue, if system is out of warranty you need to pay for a repair or replace the keyboard yourself.
 

hang-the-9

Titan
Moderator
You did not list any details about the device, brand/model, did you check the connections to the motherboard? If it's not working at all even after doing a full system wipe, it is likely a physical issue, if system is out of warranty you need to pay for a repair or replace the keyboard yourself.
 
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