Creative Inspire T6300 5.1 Speakers - "Error! Failed to play test tone"

[Teemo101]

I bought the Creative Inspire T6300 5.1 speakers today for my PC with a GIGABYTE GA-Z97X Gaming 3 Motherboard and running Windows 10.

Ever since I first set the speakers up, they have been producing no sound and when I attempt to test them it displays "Error! Failed to play test tone"

All drivers are up to date and I have attempted to configure the speakers as 5.1 Surround and 7.1 Surround with the side speakers disabled.

Any assistance to get these speakers working would be greatly appreciated

 

[Teemo101]

Any Assistance?

 

[hang-the-9]

If they are new, I suggest contacting Creative and see what the issue may be, they may be bad.

 

[Poke-Artist]

I have the same error from my mum and dads computer speakers "Failed to play test tone" I am just browsing these related topics to see if there are any solutions that I have not tried before I post my own question topic. I will follow this thread In hopes that you and myself will get a solution