Dell Inspiron 5559 core i7 laptop won't start (white and orange lights)

[UsamMars]

When I push the power button, my laptop doesn't start. But the battery light flashes. White light flashes 7 times and orange light flashes 2 times.. ant this goes on and on..after like 2 minutes it beeps(only once)

My laptop is only 6 month old. Help!!!

 

[wpgwpg]

Try booting from an install or repair disc and doing a repair option. If that doesn't work, I'd post in the Dell forum here: http/en.community.dell.com/support-forums/laptop/ . I have an Inspiron 5559 about the same age as yours, but haven't had boot problems (or any other serious problems for that matter). I hope you have a full system backup; if not it could be time to save your data and restore to factory settings.

Good luck.

 

[zer0c00l587]

According to dell after reading your description of the lights behavior your battery is either not seated properly or needs replacing.

http/www.dell.com/support/article/us/en/19/SLN155342/en

 

[wpgwpg]

According to dell after reading your description of the lights behavior your battery is either not seated properly or needs replacing.

http/www.dell.com/support/article/us/en/19/SLN155342/en

That is for a Dell Latitude, but the OP said he has an Inspiron. However he talks about battery lights which my Inspiron 5559 doesn't have, so I believe he needs to clarify what he has.

 

[zer0c00l587]

According to dell after reading your description of the lights behavior your battery is either not seated properly or needs replacing.

http/www.dell.com/support/article/us/en/19/SLN155342/en

That is for a Dell Latitude, but the OP said he has an Inspiron. However he talks about battery lights which my Inspiron 5559 doesn't have, so I believe he needs to clarify what he has.

Yep, you are right about that, my mistake.

 

[Isaac_31]

Hi I have exactly the same problem for the same laptop, have you found any solution by now?

 

[shwimm]

I had the same problem. I called Dell support and they had to replace the motherboard. The guy on the phone said "it is a known issue" but it took him a long time to find the answer.