- Jan 23, 2026
- 8
- 0
- 10
Hello hive mind-
The stats:
Dell Latitude 5590
8 gig RAM
Service Tag: JSX2KR2
From the story I was told, is that the user was typing on the system and the laptop just shut off. It has never started again.
I have tested the power cord and block. It is reading the right volts. I have already replaced the power jack, just in case.
I have also installed a new battery with a battery replacement cable.
I have also tried pulling the batteries, both CMOS battery and regular battery to reset the system.
Everything is still a no go. It seems like the system is not getting power.
Suggestions please. And thank you.
The stats:
Dell Latitude 5590
8 gig RAM
Service Tag: JSX2KR2
From the story I was told, is that the user was typing on the system and the laptop just shut off. It has never started again.
I have tested the power cord and block. It is reading the right volts. I have already replaced the power jack, just in case.
I have also installed a new battery with a battery replacement cable.
I have also tried pulling the batteries, both CMOS battery and regular battery to reset the system.
Everything is still a no go. It seems like the system is not getting power.
Suggestions please. And thank you.
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