Devices plugged into USB 3.0 slot don't get detected anymore

Dominoanty

Distinguished
Jan 21, 2012
1
0
18,510
0
I have a Lenovo Ideapad y510p. Suddenly my USB 3.0 ports stopped working. I plug in my mouse, it lights up but I can't move the cursor with it. The USB 2.0 port works fine but both the USB 3.0 ports have this problem. I have tried various methods to install the USB 3.0 drivers and have reached a dead end.

If I try to install the 3.0 drivers directly off their website, I am displayed " This computer does not meet the minimum requirements for installing the software". I even booted up by disabling signature enforcement and then tried to install but it didn't work. Please help me. I can charge my phone through my usb 3.0 slots but my devices don't get recognised.
 
Thread starter Similar threads Forum Replies Date
D Laptop Tech Support 2
M Laptop Tech Support 2
G Laptop Tech Support 5
T Laptop Tech Support 2
D Laptop Tech Support 1
Y Laptop Tech Support 2
T Laptop Tech Support 1
J Laptop Tech Support 2
V Laptop Tech Support 9
T Laptop Tech Support 1
S Laptop Tech Support 3
A Laptop Tech Support 1
A Laptop Tech Support 2
O Laptop Tech Support 1
A Laptop Tech Support 1
B Laptop Tech Support 10
J Laptop Tech Support 7
G Laptop Tech Support 1
J Laptop Tech Support 4
B Laptop Tech Support 3

ASK THE COMMUNITY