dont have apple account info for reset

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sweetthang

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Sep 1, 2017
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Just bought macbook pro (macOS Sierra Version 10.12.6) from friend(was his grandmas she passed away from cancer). Trying to reset it to factory settings (like when it was new). But its asking me to enter the grandmothers information which I'm clueless of. What can I do to get my use out of this nice macbook pro?
IS IT STILL POSSIBLE TO RESET TO FACTORY SETTINGS considering i don't have account info?
PLEASE HELP!
Tell me I didn't just waste my money!
 

sweetthang

Prominent
Sep 1, 2017
3
0
510
0
MERGED QUESTION
Question from sweetthang : "Macbook Pro Dont have info for Reset!"

Just bought macbook pro (macOS Sierra Version 10.12.6) from friend(was his grandmas she passed away from cancer). Trying to reset it to factory settings (like when it was new). But its asking me to enter the grandmothers information which I'm clueless of. What can I do to get my use out of this nice macbook pro?
IS IT STILL POSSIBLE TO RESET TO FACTORY SETTINGS considering i don't have account info?
PLEASE HELP!
Tell me I didn't just waste my money!
 
Status
Not open for further replies.
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