Factory reset with iso immage problem

Apr 1, 2013
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10,510
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Hi guys, I have a big, big problem and I hope someone can put me in the right direction.

Last year I purchased a Packard Bell Dots3 netbook that came with Adobe Photoshop Elements and Windows 7 Starter.

I already had a copy of Win XP and I choose to format the entire HDD and install XP, and before doing so I created the backup disks (4 ISO). The first of the ISO images contain the apps and drivers but no Photoshop.

Now I would like to get back my Photoshop but on the first image I cant find the Photoshop app, the second recovery disk named RECOVERY1 (that also contain the boot) is corrupt, I get a error when try to copy an archive within the disk. I tried to make a DVD with it and when I try to boot from it its not working.

I have contacted Packard Bell but since I purchased the product 13 months ago they can-t do anything but send me a set of DVD at the price of 50 euro...

Also Adobe wont help because they say I should contact PB...

Is there another way I can get back my Photoshop license key? Someway I can repair my ISO?

Thanks

 

John_VanKirk

Distinguished
Jan 28, 2010
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Hi Alexandru,

Not sure if you are missing the Photoshop Elements program or the product key. Almost certainly if you registered the program at Adobe when initially installed, they will give you a key to reactivate it.

If you think the program was stored on your corrupted #2 ISO DVD disk, there have been very good reports using ISO Buster to retrieve unreadable CD/DVD disks. Cost is $39, but it's worth a look.
Here is the URL: http://www.isobuster.com/
Hope that's helpful!

 
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