Help! Both fans in laptop doesn't seem to spin! - Critical!

[Nuclear51]

So i decided to take my Asus G750JM to my bed and watch a movie, after a while there came this weird sound. The sound sounded like someone threw some gravel right into the fan for some seconds... Then after maybe 10 seconds, there was this sound that were going on and off, i think it was both the GPU and CPU fan failing, however, i set the GPU fan to "full fan speed" / something like that. After a while i decided to check the "asus overclock mode" i saw that both of the fans were at "0"RPM, (which is very critical, of course.)

-------------------------------------------

* FAN-SPEED + TEMPERATURES:

* Temp's: http/pho.to/9YneN/u4

* Speed's: http/pho.to/9YneN/57

-------------------------------------------

I think that there is an object stuck inside the CPU fan which caused it, but i don't know what could be possibly wrong with the GPU fan... What do you think is wrong with my fans???

NOTE: Sorry for my english, it's not mine mother language... 😛

 

[1shado1]

Did you try turning the laptop off and back on? Could just be a glitch.

 

[Nuclear51]

Did you try turning the laptop off and back on? Could just be a glitch.

I tried re-booting the laptop, however, still no diffrences... ;(

 

[Nuclear51]

I think that I'm going to return it for service, i think that i still have the laptop under warranty.

 

[velo3100]

As your laptop is under warranty, I would get it repaired. I am guessing that something got stuck between the fans and is stopping it from spinning.

 

[Nuclear51]

Yup. I will deliver it asap when I will receive the "shipping-note". I have packed the laptop heavily with newspaper and polystyrene...

 

[Nuclear51]

The problem is now solved. I delivered my laptop to the nearest IT-workplace, they found 5 plastic-pieces inside of the CPU fan, lol.