How to fix distant sound in headphone jack on HP Envy M6

[xoxokeely]

I bought a HP Envy M6 last September, and I've tried using headphones in the laptop, but every time I try to it sounds really static and distant, but if I pull the headphone itself upward it sounds a bit better. I can connect speakers to the laptop, no problem. Beats Audio is installed in the computer itself, I even tried using those types of headphones, same issue. I know the headphones itself are not an issue, and I haven't had my laptop in or around water, or dropped the laptop for there to be any terrible damage. Is there anything I can do by myself do fix this or do I need to take it in somewhere? Much thanks!

 

[Someone Somewhere]

Are you saying that when you wiggle the plug on any pair of headphones, it gets better?

If yes, return the laptop (after taking a good backup).