How to reset my WD passport ultra. I forgot my password

[Marioyjohn123]

I forgot the password of my device and I need to use it. I don't mind erase everything inside. I have changed my computer so I don't know if I need to get any driver or that sort of things.
I appreciate the help.
Thanks guys!

 

[Jasjar]

Go into disk management, choose the disk and format it.

 

[Marioyjohn123]

Go into disk management, choose the disk and format it.

when i click on the disk with the right bottom it doesn't offer the option to format it.

 

[SuperSoph_WD]

Hello there, John!

I understand the issue you have. Unfortunately, we cannot assist you in bypassing/resetting the password on your WD My Passport external drive. 🙁
You have to get in touch with our Western Digital Support either by phone or e-mail for assistance with this.

Good luck!
SuperSoph_WD