HP Notebook won't boot

DonP_55

Commendable
Nov 27, 2016
7
0
1,510
I have an HP notebook model 15-d020nr (not touchscreen) that won't boot. Initially and on rare occasions it gives a message something about cmos corrupt. I tried to update the bios with a usb, didn't work, nothing happened. I don't see a battery for the motherboard,
thought it might be dead. I tried a different hard drive, same result. It just comes on, hard drive spins but no activity. I thought I might have gotten a virus that corrupted the bios?
Any suggestions?
Thanks,
Don
 
Solution
so probably out of warranty unless you bought the extended warranty. if no extended warranty then get a new laptop.

DonP_55

Commendable
Nov 27, 2016
7
0
1,510
I had to order it, waiting for delivery.
That was a real bear getting to it. I had to completely remove the motherboard. It was on the other side and not accessible thru the bottom panel. I'll let you know if it works.
tku
 

DonP_55

Commendable
Nov 27, 2016
7
0
1,510
new cmos battery didn't help!
I may have a virus that corrupted the bios
and if this is true I may have to replace the bios chip?
Does this sound likely or does anyone have a better solution?
Maybe trash can?
 

DonP_55

Commendable
Nov 27, 2016
7
0
1,510
It won't boot at all. It powers up and the hard drive spins and that's it.
At first I was getting an error message about the cmos, but not anymore.
 

DonP_55

Commendable
Nov 27, 2016
7
0
1,510
no, just black screen. Hard drive spins but no activity.
I tried to reset, hold power button down until it stops.
I tried to flash the bios with a usb drive, hold down the win key
and b, but nothing happens.
?