HTC Flyer Tablet Briefly Listed At $99.00

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Jerky_san

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I'm a firm believer these "mistakes" should start being honored. If you made an order you ordered and that is it. If you buy a product at walmart for a marked down price and it was a "price mistake" you don't seem walmart knocking on your door saying "we need the rest of the money or the product back in unused condition"
 

lunyone

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TOTALLY AGREE Jerky_san!!! If the price is listed wrong, than you have to honor the price in the shopping cart. If it's the wrong price than fix it and honor your screw-up!!!
 

burnley14

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[citation][nom]Jerky_san[/nom]I'm a firm believer these "mistakes" should start being honored. If you made an order you ordered and that is it. If you buy a product at walmart for a marked down price and it was a "price mistake" you don't seem walmart knocking on your door saying "we need the rest of the money or the product back in unused condition"[/citation]
I couldn't agree more. When companies make mistakes they should pay the consequences. Savvy consumers should be rewarded for their attentiveness to deals and companies should be obligated to honor the prices they set.
 

Azn Cracker

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What why should they honor it? If you are missing a digit on the price and you are selling a house, are you still obligated to sell the house at that price?? It is the companies choice not honor it and anger the customers. Either way they lose money.
 

Jerky_san

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[citation][nom]Azn Cracker[/nom]What why should they honor it? If you are missing a digit on the price and you are selling a house, are you still obligated to sell the house at that price?? It is the companies choice not honor it and anger the customers. Either way they lose money.[/citation] Your comparing apples to oranges.. Apples "this little BB fiasco" to a person selling a house "a binding contract must be accepted before the sell can continue and this binding contract must satisfy both parties"
 

Jerky_san

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[citation][nom]Azn Cracker[/nom]What why should they honor it? If you are missing a digit on the price and you are selling a house, are you still obligated to sell the house at that price?? It is the companies choice not honor it and anger the customers. Either way they lose money.[/citation]
Your comparing apples to oranges.. Apples "this little BB fiasco" to a person selling a house "a binding contract must be accepted before the sell can continue and this binding contract must satisfy both parties"
 

kinggraves

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[citation][nom]Azn Cracker[/nom]What why should they honor it? If you are missing a digit on the price and you are selling a house, are you still obligated to sell the house at that price?? It is the companies choice not honor it and anger the customers. Either way they lose money.[/citation]

If I was selling a house and at every step during the process I forgot to list that extra zero on the price, then yes I am obligated to sell it at that price. That's why people check the paperwork. I can't forget to put a zero on my taxes and get a larger refund. It's their choice to not honor it, and I'm not surprised at all they won't considering how BB does business these days. It does make them look bad however that they can't pay up for their mistake. You said it yourself, they lose money either way, any consumer oriented business would accept the loss and fire the guy who messed up the site so the customer would be happy. The real question is why the consumer would pay for their mistake, not why Best Buy would.
 

klavis

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[citation][nom]Azn Cracker[/nom]What why should they honor it? If you are missing a digit on the price and you are selling a house, are you still obligated to sell the house at that price?? It is the companies choice not honor it and anger the customers. Either way they lose money.[/citation]

Actually yes, if you put this in the perspective of buying the house you are obliged to sell it at that price. The company in question took the money, the sale was complete. If I pay for the house and sign the papers they have to give me the key, they can't do a take back because they messed up. These companies should be honoring this and not saying, never mind here is your money. I'm not even sure they can deny you the purchase if you have already given them their money. Someone with spare income should talk to a lawyer about this.
 

the associate

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[citation][nom]Azn Cracker[/nom]What why should they honor it? If you are missing a digit on the price and you are selling a house, are you still obligated to sell the house at that price?? It is the companies choice not honor it and anger the customers. Either way they lose money.[/citation]

Depends, in some places they have to honor it by law. But I only know that for sure in an actual store and under certain conditions, as for online, I couldn't say for sure since I never read the "Purchase Terms & Conditions" and "Online Policies" of best buy and similar relevant legal info from whichever state/province it was purchased from.

Source:
http://www.opc.gouv.qc.ca/webforms/SujetsConsommation/BiensPersonnels/ArticlesSports/IndicationExactitudePrix_en.aspx

Specifically under "When the policy doesn't apply"
 
G

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I many jurasdictions, it can be successfully argued that a company does not have to honor pricing mistakes that no prudent person familiar with the product would consider to be reasonable. For example, if you see a car dealer where the letter fell off of a sign, and a 29,995.00 car read as 9.995.00, the dealer does not have to honor that price, as no normal person would reasonably expect a new car with a sticker of 29 thousand dollars to be selling for 9 thousand dollars.

What should be considered in this case is whether this would fall under any of those rules. To me, 99.00 is an almost reasonable price for a doorbuster type of sale.
 
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Hey Larry don't forget to mark down those flyers to 99 in Nov for black Friday.Got it boss will do!!! Juggle boss I screwed up and input the 99 price last night instead of next month like you told me to please don't fire me!!!!
 

pliskin1

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I tried getting me one of them, placed an order early am at $99. Got cancelled in the afternoon. Apparently some stores had price card printouts for $99. Was probably meant to be a black friday deal.
 

hiryu

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[citation][nom]camcclellan[/nom]I many jurasdictions, it can be successfully argued that a company does not have to honor pricing mistakes that no prudent person familiar with the product would consider to be reasonable. [/citation]

Not long ago HP touchpad was sold for $99.00, so in this case, it is definitely reasonable.
 

drfan

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I got my Best Buy order cancelled once due to pricing mistake and I think it's fair. How do you think if you yourself own a car dealer and go bankrupcy just because of a computer error show the price of every car is $1.

Think before you speak.
 

nottheking

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[citation][nom]camcclellan[/nom]To me, 99.00 is an almost reasonable price for a doorbuster type of sale.[/citation]
Hiryu actually beat me to it; we must recall that this is precisely the sticker price HP actually put on their TouchPad tablets. Since this is a tablet that belongs to the "not an iPad" crowd, $99 could be seen as a perfectly expectable price: after all, consumers have seen that price before.
 

eddieroolz

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Frankly I find it unethical that mistakes are no honored. If a customer mistakenly purchases a product then he/she has to go through a lot of hassles to return it, if that's even possible at all. Yet when companies make mistakes it's okay for them to just toss orders out?

Unbelievable.
 

doive1231

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There's a famous abbreviation that most websites & stores display and that is E&OE. Errors and omissions excepted, because we all make mistakes.
 
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They should honor it for the simple fact that if it were a physical store that had made a mistake they would honored the mistake until the price was fixed in their computer system. Or they would have a memo posted for customer review, acknowledging that a mistake had been made in an newspaper ad, etc, but their computer systems would reflect the true price. So why is it that their WEB stores can have different rules. I have had several on-line stores like ATT and Amazon that would not honor mistakes even though the sales transaction (contract) had been completed.
 

HappyBB

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$500 for HTC's Flyer!? That is outrageous! That device is never worth that amount of money. What was HTC thinking? The device is far inferior than iPad and HTC dared to sell it at that price initially? That's a rip-off.
 
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