I can't update my Kaspersky database tried almost everything didn't work

Bobby Cherian

Estimable
May 9, 2015
3
0
4,510
my Kaspersky database won't update i have tried by changing update source,i have tried turning off widows firewall,etc
i think its connected to this problem that mystartsearch becomes my default new tab, homepage and search engine
 

Emerald

Distinguished
Moderator
Aug 28, 2005
563
1
19,210
start system in Safe Mode with Network, download and install Malwarebytes. Make sure to uncheck the trial version option for the full protection.

start Malwarebytes and perform a full scan on the system.
 

Bobby Cherian

Estimable
May 9, 2015
3
0
4,510


mystartsearch problem seems to be solved but kaspersky database problem is not solved
 

Emerald

Distinguished
Moderator
Aug 28, 2005
563
1
19,210
check if your Proxy setting is enabled (it should not)

Open the control Panel.
Double click the Internet Options.
Click the Connections tab, and then click LAN settings.
The check-box under Proxy Settings should be unchecked.
 

Bobby Cherian

Estimable
May 9, 2015
3
0
4,510


it is unchecked