I have a ZTE N817 cel phone through Assurance and Virgin Mobile as Lifeline plan. It won't start up. Holding the volume up a

You need to contact them then. There is actually a recall for that device. Although they aren't publicizing it. But I know a few people who have them through the same company and they have called in about the problem. They have been sent different devices due to the issues.
 
You need to contact them then. There is actually a recall for that device. Although they aren't publicizing it. But I know a few people who have them through the same company and they have called in about the problem. They have been sent different devices due to the issues.
 
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