I installed Asus smart gesture, it seem like it should work but my device manager is not detecting the touch pad it only detec

robin_61

Commendable
Oct 2, 2016
1
0
1,510
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I used Asus r558uf, at first I can't even install the smart gesture... When I can my laptop is not detecting the hardware.
 
OK I am a tad confused. Smart Gesture is software, not hardware. So you installed the software, but then you are not able to use it with your touchpad is that right?

I would suggest then uninstalling the driver(s) for the touchpad, restarting the computer, and then when the system restarts it should reinstall the drivers. See if this resolves the issue.
 
OK I am a tad confused. Smart Gesture is software, not hardware. So you installed the software, but then you are not able to use it with your touchpad is that right?

I would suggest then uninstalling the driver(s) for the touchpad, restarting the computer, and then when the system restarts it should reinstall the drivers. See if this resolves the issue.
 

ajeshmani

Commendable
Dec 26, 2016
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1,510
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I had the same problem in my G56JR model.
1) smart gesture features stopped working suddenly ... without any reason.
2) what i did was updated the smart gesture software ... and the result was both keyboard and touchpad stopped working ... then i uninstalled smart gesture again which brought keyboard and touchpad back to life......
in the " device manager -mice and other pointing devices " - only " microsoft ps/2 mouse "is shown.
so smart gesture is still not working ..and It is just soooo weirdddd .. i am unable to use the multitouch functions of touchpad.
do you have any solution for that !!!!!!!! ?????
 

Yram__

Estimable
Dec 20, 2015
1
0
4,510
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Seems like there isn't anyone that has an answer that works. I'm having the same problem. My computer done updates on my Asus Windows 8.1 and touchpad quit working.
I see the drivers, but when I look in device manager and PC settings, nothing is there.
 
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