I never asked for a password to unlock my tablet

DDIAZ3979

Commendable
Mar 15, 2016
4
0
1,510
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I have been speaking with the manufacturer and they gave me instructions on how to reset my tablet to factory settings. I did everything and it didnt work. They asked for a screenshot. So i sent it to them and they said my PC was not recognizing the tablet because I need to enable the USB on my tablet. I cannot enable USB on my tablet because it is LOCKED...What do I do now? I have an Irulu. The manual doesnt help either.
 

DDIAZ3979

Commendable
Mar 15, 2016
4
0
1,510
0


 

DDIAZ3979

Commendable
Mar 15, 2016
4
0
1,510
0
This is what I'm saying. The manufacturer has been trying to help me reset the tablet to factory settings. They sent me instructions and a link to do it. I did it and it didn't work. So they asked for a screen shot just like you did and I sent it to them. They determined that it wasn't working because my PC won't recognize the tablet. They told me that I have to enable the USB connection to my PC, ON MY TABLET...Which is locked so I cannot do that. That was as far as their assistance went. I am going to speak to them again tonight, when their office is open. BUT I doubt they are going to be able to help me. Keep in mind this is a tablet manufactured in China...and communication with them, is very difficult. BTW, how do I attach a picture of a screenshot on here?Again..I have an IRULU tablet. Thank you.
 
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