I'm getting "5 by 5 is incorrect"

[ldgilman]

I am not a Chrome user, but my friend is. They are getting an error, "5 by 5 is not correct". How can I fix this. Restarting the laptop is not fixing the problem.

 

[Ralston18]

Start by googling "5 by 5 is not correct".

Find out what that means and how it may be relevant to your friend's use of Chrome.