Impossible-to-fix audio problem; at my wit's end

[hashfan]

Ok, so; I cleaned out my computer with a spray duster. I removed surface dust off of all of the parts and their connectors. After finishing, my computer didn't start up and used beep codes to tell me there was a problem with the graphics card. Easily fixed; just didn't place it in correctly.


However, since then, my audio has stopped working. Windows does not recognize when I plug a device into the audio jacks (both front & back) There is no notification telling me that I plugged in a device. This is true for multiple devices; this isn't just a case of a pair of headphones gone bad. All of my other peripherals work, though. (mouse, keyboard, Blue Snowball microhpone)

This is what my audio playback looks like:
http/imgur.com/a/YsCDN

Only contains 6 instances of AMD's high definition audio device

Device manager:
http/imgur.com/a/ZaCwp

System specs + motherboard:
http/imgur.com/a/mezhr

I'd just like to use my new Steelseries Siberia V3 headphones
Any and all help is appreciated.

Here's what I've tried:

• 
  Windows audio troubleshoot
  Enabling/disabling the onboard audio
  Uninstalling all audio drivers + installing new drivers from respective manufacturers
  Reinstalling the graphics card
  Removing all traces of AMD's audio through RegEdit, the drivers folder in Sys32 and their uninstall utility (it keeps reinstalling itself with every restart)
  Using both front and back audio jacks
  Verifying that Window's audio service and its reliabilities are enabled and working

 

[Paul NZ]

Cant remember what Win7 has. But try control panel / troubleshooting. Type in Audio top right

 

[hashfan]

Cant remember what Win7 has. But try control panel / troubleshooting. Type in Audio top right

I've tried this and just tried it again, your way. Didn't work. Thanks, though

 

[Paul NZ]

Probably wont help things if you played around in the registry either. This can or will make things worse

 

[dudio]

You're using onboard audio then?
Looks like it's only seeing an AMD graphics card with HiDef audio?
If you don't plan on using the HD audio out from the graphics card, you should not even install it.
What I'd do if you are trying to use onboard sound, is to download the Realtek drivers for your motherboard (not sure what version of Windows you have) here : http/www.asrock.com/mb/AMD/980DE3U3S3/?cat=Download

After that, reset the BIOS, and on boot up, install the Realtek drivers

 

[boju]

Yeah those AMD high definition devices in your audio playback is the graphic's card hdmi/Displayport audio. I noticed the scroll bar has a bit further down to go, no sign of analog speakers as shown in pic below?

 

[boju]

Guess it wouldn't be there since its not in device manager at all (Just looked at that)

Seems Windows isn't recognising onboard audio at all. Check your bios it's not disabled there.

 

[hashfan]

Probably wont help things if you played around in the registry either. This can or will make things worse

I understand that. However, I followed some steps from someone that had the exact problem and managed to fix it. I didn't break anything

 

[hashfan]

You're using onboard audio then?
Looks like it's only seeing an AMD graphics card with HiDef audio?
If you don't plan on using the HD audio out from the graphics card, you should not even install it.
What I'd do if you are trying to use onboard sound, is to download the Realtek drivers for your motherboard (not sure what version of Windows you have) here : http/www.asrock.com/mb/AMD/980DE3U3S3/?cat=Download

After that, reset the BIOS, and on boot up, install the Realtek drivers

I didn't install them. AMD's card include those drivers, and they reinstall themselves after deletion on restart. They can apparently replace Window's drivers sometimes, which is why I've been uninstalling them. Doesn't appear to be the problem now, though. Anyway, I tried what you said and I was notified on start-up that the drivers had been successfully installed, but my headphones still aren't detected

 

[Paul NZ]

You didnt accidentally hit a jumper on the mobo when you sprayed it did you??

 

[Phillip Corcoran]

When I installed my Radeon card (which incorporates an HD audio chip) I made sure to use "custom install" option and deselected the audio drivers because I wanted to continue using my motherboard's Realtek sound chip.

No problems at all doing that.

Since you've already installed the entire AMD package, you need to uninstall it completely and start over like a first time install - - - but leave out the audio drivers this time.