Intel Management Engine Components Driver Question/Issue

[mikeynavy1976]

I have a Dell XPS 13 9350 and can't get Dell's driver to install. I always get a fatal error message. In Device Manager I see a Management Engine Interface entry though. I've given up trying to figure out how to get the Dell software to install. I've seen that there are two versions of the software on driver websites. 1.5Mo and 5 Mo. How do I figure out what version I need? Thanks.

 

[Emerald]

have you tried Dell's Detect Driver option?

http/www.dell.com/support/home/us/en/04/product-support/product/xps-13-9350-laptop/drivers/simple

 

[mikeynavy1976]

I have. It will come up as a required driver but will fail to install. Unfortunately, it doesn't provide a reason for failure and doesn't provide details on what was attempted to be installed.

 

[Emerald]

what OS?

 

[mikeynavy1976]

Windows 10 Home

 

[Emerald]

see if this version will work

https/downloadcenter.intel.com/download/25881/Intel-Management-Engine-Intel-ME-Software-for-Systems-Based-on-3rd-Generation-Intel-Processors-or-Above