Is bundled Acrobat software (i.e. not bought directly from Adobe) eligible for an upgrade? (My Acrobat XI standard came with a scanner.)
(PS Category for Adobe software? Didn't know which one to choose.)
Are you inquiring about upgrading the software to a later version or if the software is entitled to security/performance updates via Adobe's servers/patches? They should in essence be entitled to language pack and patch updates but outside of that you are required to purchase higher tier software's by them if you want to go a version or two higher.