James Donkey Software Problem

Jun 7, 2018
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I'm using this James Donkey 007 mouse for a year. But for 1week, there is a problem about software which wont allow me to Log in with my account

https://hizliresim.com/modVo4]



And if i use 'Standalone' section software wont let me go into mouse settings and show me a buy link and reset link which i cant click.

https://hizliresim.com/Z3WrOV
 

Ralston18

Dignified
Moderator
Possibly an app problem (bug) or the website is not being kept up to date or properly maintained.

Call their service hotline. The response may be insightful: see how willing and able they are to help.

If not, then consider a new mouse.
 
Jun 9, 2018
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Hi you,

I can reach and install driver but i think this is not a driver problem.I have the same issue, cant configure my mouse from app.

 

Ralston18

Dignified
Moderator
Possibly an app problem (bug) or the website is not being kept up to date or properly maintained.

Call their service hotline. The response may be insightful: see how willing and able they are to help.

If not, then consider a new mouse.
 
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