Question Laptop Battery Plugged in not charging

Sep 14, 2019
My battery recently stopped charging after I replaced the network card in my PC. I don't know if the two things are related but it does seem highly coincidental that after I swapped the card and did a driver update, the battery stopped charging. The AC cable works fine but the computer says "Connected, charging" and the battery doesn't charge. It's now at 0% with my computer running solely off my charger.

I tried updating windows and uninstalling drivers and taking out the battery and draining power from the system before a reboot and all of those things didn't work. My battery diagnostic said my battery storage capacity was fine and that it's discharging correctly. I'm just worried that perhaps I messed up internal circuitry in my laptop while replacing some components despite my carefulness, especially since I didn't take my battery out during the component swap.

Do you guys think that the battery might be bad and how would I go about checking if the problem is with the internal circuitry instead? Thanks for your help!
Sep 14, 2019
No, I was an idiot and left the battery when I swapped out the card. I didn't think it would be an issue and I've done similar operations before without it affecting anything. The network card is pretty close to the battery though and although I tried not to damage anything, and tried to stay grounded (without a grounding strip, again, silly me) I'm not sure if I was successful in that. I'm beginning to think that it might be something internal I messed up I just don't know what to look for.

I have attached the diagnostic in case that helps you pinpoint the issue. I tried all the troubleshooting stuff for non-technical people to no avail. Hoping someone here has a little hardware knowledge that could help me.

Battery Diagnostic Picture:
Last edited:
Thread starter Similar threads Forum Replies Date
Guadol Laptop Tech Support 0
nerdyotter Laptop Tech Support 0
Pandofla Laptop Tech Support 3
Y Laptop Tech Support 1
M Laptop Tech Support 3
ChizDawg211 Laptop Tech Support 1
N Laptop Tech Support 15
ruslruslrusl1 Laptop Tech Support 3
C Laptop Tech Support 5
CptBaas Laptop Tech Support 0
Adnansattar Laptop Tech Support 6
CL19 Laptop Tech Support 1
A Laptop Tech Support 3
A Laptop Tech Support 3
A Laptop Tech Support 1
G Laptop Tech Support 5
P Laptop Tech Support 1
lgdragon040 Laptop Tech Support 1
P Laptop Tech Support 2
lordpassat Laptop Tech Support 1
Similar threads
Question Laptop fan spins when on battery, but not when plugged in, no image either way.
Question Battery slowly drains when plugged in; Won't run on just AC power
Question Laptop significantly slows down while charging/plugged in
Question Run laptop in Battery Mode even when plugged to reduce CPU & GPU temperature
Question Laptop turns off when unplugged, screen wont turn on when plugged with no battery
Solved! Lenovo laptop plugged in, charging but battery percentage is not increasing.
Question Laptop Built in battery plugged in suddenly reboots and it takes long to start again...battery showing 99% before it reboots
How To SOLUTION - Laptop Plugged In, Not Charging in Windows 7/8/10
Question Laptop turns on when plugged in, 0% battery
Question Charger disconnects randomly when playing a game, only reconnects by unplugging and plugging again.
Question Laptop hung while playing fifa 19 with charger plugged in, working perfectly on battery.
Solved! Laptop doesn't work without charger plugged in, while battery shows that it's at 0 percent and discharging(Windows 10)
Question Asus laptop booting issue when battery is plugged in
Solved! Laptop poor performance while plugged in
Solved! Will my new laptop overcharge the battery if left plugged in?
Solved! "Plugged in, Not Charging" SCHOOL LAPTOP, SHOWING 3 BATTERYS?
Solved! hp pavilion .. laptop not turnin on removed the battery and plugged in the charger .. but it still doesnt turn on .. any help
Solved! Dell Inspiron 15 7579 2-in-1 AC Adapter Type Not Recognized
laptop battery problem : fully charged when plugged but shut down when unplugged
Acer Nitro VN7-592G battery not working, only when plugged in (after dismantling)