Question Laptop Battery Plugged in not charging

Sep 14, 2019
My battery recently stopped charging after I replaced the network card in my PC. I don't know if the two things are related but it does seem highly coincidental that after I swapped the card and did a driver update, the battery stopped charging. The AC cable works fine but the computer says "Connected, charging" and the battery doesn't charge. It's now at 0% with my computer running solely off my charger.

I tried updating windows and uninstalling drivers and taking out the battery and draining power from the system before a reboot and all of those things didn't work. My battery diagnostic said my battery storage capacity was fine and that it's discharging correctly. I'm just worried that perhaps I messed up internal circuitry in my laptop while replacing some components despite my carefulness, especially since I didn't take my battery out during the component swap.

Do you guys think that the battery might be bad and how would I go about checking if the problem is with the internal circuitry instead? Thanks for your help!
Sep 14, 2019
No, I was an idiot and left the battery when I swapped out the card. I didn't think it would be an issue and I've done similar operations before without it affecting anything. The network card is pretty close to the battery though and although I tried not to damage anything, and tried to stay grounded (without a grounding strip, again, silly me) I'm not sure if I was successful in that. I'm beginning to think that it might be something internal I messed up I just don't know what to look for.

I have attached the diagnostic in case that helps you pinpoint the issue. I tried all the troubleshooting stuff for non-technical people to no avail. Hoping someone here has a little hardware knowledge that could help me.

Battery Diagnostic Picture:
Last edited:
Thread starter Similar threads Forum Replies Date
tammylouise Laptop Tech Support 1
pyro_isn_oob Laptop Tech Support 4
aecanive Laptop Tech Support 0
Epic Creeper Laptop Tech Support 1
V Laptop Tech Support 2
WannaKnowWhy Laptop Tech Support 2
non_believer Laptop Tech Support 2
lettucelad Laptop Tech Support 7
Guadol Laptop Tech Support 0
nerdyotter Laptop Tech Support 0
Pandofla Laptop Tech Support 3
Y Laptop Tech Support 1
M Laptop Tech Support 3
ChizDawg211 Laptop Tech Support 1
N Laptop Tech Support 15
ruslruslrusl1 Laptop Tech Support 3
C Laptop Tech Support 5
CptBaas Laptop Tech Support 0
Adnansattar Laptop Tech Support 6
CL19 Laptop Tech Support 1
Similar threads
Solved! Laptop won't power on unless plugged in (or with battery removed)
Solved! my asus x509fj laptop battery not charging while plugged in
Question Why is my laptop shutting down when plugged in only(fine on battery)? (Different problem)
Solved! Whenever i play games, the laptop heats as usual but after that the battery says "Plugged in, not charging" This happens in my Lenovo Legion 7i.
Question shutdown when power charger is unplugged, turns on automatically when I put it. ASUS N580GD Laptop
Solved! Why my laptop shut down suddenly and is it a battery issue? Is it okay to use the laptop on AC supply while battery is plugged? (please read the des)
Solved! Laptop battery indicator is always ON (plugged or unplugged)
Solved! MSI Laptop wont turn on without being plugged in
Question Laptop fan spins when on battery, but not when plugged in, no image either way.
Question Battery slowly drains when plugged in; Won't run on just AC power
Question Laptop significantly slows down while charging/plugged in
Solved! Run laptop in Battery Mode even when plugged to reduce CPU & GPU temperature
Solved! Laptop turns off when unplugged, screen wont turn on when plugged with no battery
Solved! Lenovo laptop plugged in, charging but battery percentage is not increasing.
Question Laptop Built in battery plugged in suddenly reboots and it takes long to start again...battery showing 99% before it reboots
How To SOLUTION - Laptop Plugged In, Not Charging in Windows 7/8/10
Solved! Laptop turns on when plugged in, 0% battery
Question Charger disconnects randomly when playing a game, only reconnects by unplugging and plugging again.
Solved! Laptop hung while playing fifa 19 with charger plugged in, working perfectly on battery.
Solved! Laptop doesn't work without charger plugged in, while battery shows that it's at 0 percent and discharging(Windows 10)