Warning: I am not good with technology lingo so please don't make it too complex.
So for a while now, my laptop has been running very hot. 90-105 degrees Celsius when just browsing the internet. If I ever dare attempt to play my video games anymore it usually overheats and shuts down. We thought the issue was dust so we took it to geek squad today to get it cleaned out and they got all the dust out of the laptop and told me that the fans were in fact working. They said the temperature should be lower but that is not the case. It is just as bad as it has been for a while. So now we know the issue isn't due to dust or my fans, which is good I suppose. The problem is that I have no other ideas as to why this is happening. I was so desperate yesterday that I even got a $50 laptop cooling fan to attempt to fix the issue. It has done nothing to my temperatures. It is the same with it on as it is without. I am completely confused and very frustrated at the situation. I cannot afford a new laptop so I am doing whatever it takes to save this one from frying to death
Additional information: The laptop is a HP ENVY m6 (beats audio edition..?) which I got in December of 2012.
So for a while now, my laptop has been running very hot. 90-105 degrees Celsius when just browsing the internet. If I ever dare attempt to play my video games anymore it usually overheats and shuts down. We thought the issue was dust so we took it to geek squad today to get it cleaned out and they got all the dust out of the laptop and told me that the fans were in fact working. They said the temperature should be lower but that is not the case. It is just as bad as it has been for a while. So now we know the issue isn't due to dust or my fans, which is good I suppose. The problem is that I have no other ideas as to why this is happening. I was so desperate yesterday that I even got a $50 laptop cooling fan to attempt to fix the issue. It has done nothing to my temperatures. It is the same with it on as it is without. I am completely confused and very frustrated at the situation. I cannot afford a new laptop so I am doing whatever it takes to save this one from frying to death
Additional information: The laptop is a HP ENVY m6 (beats audio edition..?) which I got in December of 2012.