Hello! My father disassembled his laptop today to clear the dust. It went well, he cleaned it with alcohol. He did not touch the cooler, he only took the fan off and blew the dust built within.
When he powers his laptop up, after the Windows 7 logo, the laptop shuts down. This makes me think of CPU overheating, but it doesn't really make sense since he did not remove the cooler.
He managed to boot in Safe Mode, but after he attempted to use HP Recovery Manager to restore the laptop to factory settings (the restoration failed somehow), he gets an error message in Safe Mode saying that the computer has gone through an incomplete restoration.
Could it be the Hard Drive?
Unfortunately, there is no computer service anywhere near him, that's why he did this by himself. He had cleaned the same laptop a few times before and everything was fine. I'd be glad if someone could help me.
The laptop is a HP Pavilion G7.
When he powers his laptop up, after the Windows 7 logo, the laptop shuts down. This makes me think of CPU overheating, but it doesn't really make sense since he did not remove the cooler.
He managed to boot in Safe Mode, but after he attempted to use HP Recovery Manager to restore the laptop to factory settings (the restoration failed somehow), he gets an error message in Safe Mode saying that the computer has gone through an incomplete restoration.
Could it be the Hard Drive?
Unfortunately, there is no computer service anywhere near him, that's why he did this by himself. He had cleaned the same laptop a few times before and everything was fine. I'd be glad if someone could help me.
The laptop is a HP Pavilion G7.