laptop not recognising video files, but does recognise still photos from my camera.

Tabby1

Estimable
Aug 16, 2015
1
0
4,510
My laptop does not recognise video files, but does recognise still photos from my Panasonic Lumix camera. Do I need to Download a media software? I have tried Quicktime and VideoLAN VLC, but no luck so far. Any ideas would be much appreciated. Thanks.